Project 04 / AI Infrastructure
AI chatbots and multi-agent workflows for business operations
AI chatbot and multi-agent business workflow systems.
- AI agents
- Chatbots
- Workflow automation
(01)The challenge
Routine questions and moving information between systems took up time across the business, with knowledge spread over documents and tools.
(02)Our approach
A chatbot grounded in the business's own knowledge answers routine questions, while specialised agents handle tasks such as triage, data lookup and updates, passing work between them.
(03)How it works
- 01
Ask
A question or task arrives through chat.
- 02
Route
An orchestrating agent decides which specialist should handle it.
- 03
Act
Agents look up data, draft answers or update connected tools.
- 04
Review
Anything uncertain is flagged for a person to check.
(04)What we delivered
The parts of the finished system.
Need a system like this for your business?
- Knowledge-based chatbot
- Multi-agent orchestration
- Tool and API connections
- Human review steps
